FAQ

  • Fire Museum of Memphis (Memphis, TN / 0.4 miles)
  • Memphis Music Hall of Fame (Memphis, TN / 0.4 miles)
  • The Cotton Museum at Memphis Cotton Exchange (Memphis, TN / 0.4 miles)
  • Edge Motor Museum (Memphis, TN / 0.7 miles)
  • Sun Studio (Memphis, TN 1.0 miles)
  • The Pyramid and Bass Pro-shop (Memphis, TN / 1.0 miles)
  • Memphis Rock ‘N’ Soul Museum (Memphis, TN 1.7 miles)
  • National Civil Rights Museum (Memphis, TN / 2.1 miles)
  • Memphis Zoo (Memphis, TN / 4.2 miles)
  • Metal Museum (Memphis, TN 4.7 miles)
  • Graceland, Home of Elvis Presley (Memphis, TN / 8.0 miles)
  • Memphis Botanic Garden (Memphis, TN / 9.1 miles)

Our concierge team can arrange for private transportation through a local car service for an additional fee, starting at $50 for a sedan.

The Hotel Napoleon is approximately a 20-minute drive from Memphis International Airport. (8 miles)

While the Hotel Napoleon does not have banquet space, our on-site restaurant, The Archives is available for intimate gatherings of up to 40 people. Please reach out to our sales team by phone at (901) 526-0002 or by email to inquire about hosting your special event.

Yes, the Hotel Napoleon has a full-service restaurant onsite that serves breakfast and dinner.

Yes. Our Guest Services team is pleased to assist with laundry and dry cleaning needs.

The Hotel Napoleon does have a fitness center, accessible with a guestroom key 24/7. We do not have a pool. While we do not have a spa, our concierge team will be pleased to assist with coordinating spa treatments and swim facilities elsewhere. To inquire, please contact our concierge team.

Yes. Please reach out to our concierge team by phone at (901) 526-0002 or by email.

Yes, our valet team will be pleased to assist you with this.

Yes, please contact our guest service team at the front desk for arrangements.

Full complimentary breakfast is not included. However, we do offer packages that would include daily breakfast. Please call our sales team (901) 526-0002 or email us Here to inquire about upgrading to one of these packages.

We offer an Accessible Queen room with two queen sized beds, and an Accessible King room with one king sized bed and an Accessible King Suite with one King sized bed.

Yes.

Yes. Please mail the package to the following address:

The Hotel Napoleon
ATTN: GUEST NAME AND ARRIVAL DATE
179 Madison Avenue
Memphis, TN 38139

Packages that require more than 7 days of storage prior to arrival will incur a fee of $5 per package. If possible, please e-mail your tracking number and notification of incoming packages to our guest service team Here so that we can expect your delivery!

We offer complimentary Wi-Fi, a business center free of charge, and a complimentary Fitness Center.

If you believe you have left an item behind, please call our Guest Services team at (901) 526-0002

Yes. We have complementary cribs and pack n plays available by request.

Rollaway beds are permitted in some of our room categories for a fee of $35 per night. Please contact our Guest service team for details on the room types.

Guestrooms are equipped with a mini-fridges.
Microwave is available for guests’ use by request in our lobby market.

Yes. Each guestroom includes a safe capable of holding a standard laptop.

The Hotel Napoleon is a non-smoking facility, with a $250 fee applied if guests smoke in the rooms.

Yes! Pets/Service Animals are welcomed pets at The Hotel Napolean, there is a non-refundable cleaning fee of $100 per pet per stay.

Here are some general hotel rules to follow:

Pets can weigh up to 40lbs, with a limit of 2 per room.

Your pet must always be under your control and cannot disturb other guests.

If there is damage caused by your pet in the hotel, you are responsible for the cost of those damages.

For your convenience, designated parking is available for check-in and luggage unloading. Upon arrival, please use the loading zone on BB King Ave, next to the hotel.

Offsite self-parking is conveniently available next to the hotel at the Prospero Parking Garage, located at: 193 Madison Avenue, Memphis, TN 38103.

$17/per night, plus a transaction fee
24 Hour access

Please note that this parking facility operates independently of the hotel.

To request early check-in, please contact our reservations team by phone at (901) 526-0002
or by email. Early check-in cannot be guaranteed.

To request late check-out, please contact our reservations team by phone at (901) 526-0002
or by email

Departure time is 11:00 a.m.

Arrival time is 3:00 p.m.

The Hotel Napoleon is located at 179 Madison Avenue, on the corner of B.B. King Blvd. and Madison Avenue in the heart of Downtown Nashville.